Jermaine Massey was on a phone call with his mother when the security guard threatened to call the police.
Jermaine Massey was at the DoubleTree by Hilton Portland on Dec. 22, 2018, and was talking to his mother over the phone in the hotel's lobby at around 11 p.m. As reported by NBCNews, the guard came to him and asked if he was a guest at the hotel. He showed the guard his key card but the guard asked for his room number.
Massey's mother was facing some health concerns at that time and he was on a call with her. He could not remember the room number he was in during the call and so the guard threatened to call the police on him. The lawsuit says that the guard told Massey that he was "loitering" and that he was "a risk to the safety and security of hotel guests."
Massey's attorney Jason Kafoury said: "They basically said, if you don't leave, we're going to arrest you for trespassing." He added: "We hope to find out what have they done to change anything in the last 10 months. And we’re also going to use this case to set an example so that other hotels and the Hilton don’t treat anybody else like this."
The security guard had then called the manager who called the police and together they evicted Massey out of the hotel. Massey had managed to capture parts of the incident on camera: "He’s calling the cops on me because I’m taking a phone call at the DoubleTree hotel. I have not moved, I have been sitting here the whole time and they’re calling the police on me because I’m taking a phone call in the lobby. Did you ask any of those people walking by what room they were staying in? No."